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Diploma In Leadership And Management

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  • Batch Name

    DLM

  • Course Start

    1-April-2024

  • Course duration

    365 Hours

  • Eligibility

    12th

DLM- Diploma in  Leadership and Management

Do Diploma in Leadership and Management with CITC – An ISO 9001:2015 certified organisation, associated with Microsoft, ICDL for International Computer courses, NIELIT, MSME & Google. 

About Course

Diploma in Leadership and Management is for those who want to learn the skills of management and Leadership responsibility. 

What you will Learn?

You will be taught about how to  plan, organise, Implement and monitor the teams in an organization.

Scope

After completing this course, you can work as Operations Manager, Small Business Manager/Owner, Senior Management. 

Course Modules/Papers

  • Paper 1

Course Syllabus

  • Develop and use emotional intelligence
  • Manage operational plan 
  • Lead and manage effective workplace relationships
  • Lead and manage team effectiveness
  • Manage quality customer service
  • Support the recruitment, selection and induction of staff
  • Undertake project work
  • Manage risk
  • Manage personal work priorities and professional development
  • Manage meetings
  • Develop and manage performance management processes
  • Manage workforce planning


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